We are so confident that you'll be satisfied with your purchase, that we are offering a 30 Day Money Back Guarantee. If you are not completely satisfied with the software (i.e. the product does not meet the specifications stated in its description and manual), please send us a message containing:

• your User ID or Ref #;
• the exact name of the program that you've bought and its version number;
• the full version of your operating system, including SP number, if any;
• versions of other software installed on your PC (especially, system utilities, anti-virus, firewall etc.);
• the detailed description of the problem you have had with our the product's functioning

We will do our best to solve the problem with our product. If the problem cannot be solved, and it is caused by our product, we will give you the 100% refund.

Please note that in such a case you will not receive any support for this product anymore, and you will not be able to use your registration key with the newer versions of the product.